The following sewer system design manual discusses, in detail, how to design a low pressure sewer system using E/One grinder pumps. Design software is also available upon request from E/One (please include that you are requesting the design software).
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LPS Design Manual (PDF)
Content
Introduction
Advantages of a Low Pressure Sewer System
Description and Operation
Pump Operation
Pump Type
Motor Selection
Power Outages
Power Consumption
System Design
Information Required
Grinder Pump Selection
Grinder Pump Placement
Pipe Selection
System Layout
Zone Designations
Completion of Pipe Schedule and Branch Analysis
Review
Bibliography
Manufacturer Evaluation Checklist
Introduction
E/One low pressure sewer (LPS) systems offer the designer new freedom
in solving many problem situations that have defied reasonably economical
solutions using the conventional approach.
Each LPS system design should be considered on the basis of its own unique
circumstances. On such a basis, a sound choice between gravity and low
pressure systems can be made.
General criteria aid the engineer in making a preliminary choice between
several alternative systems: entirely low pressure, entirely gravity,
entirely vacuum or a combination of systems. These criteria are presented
and are intended to serve as a general guide. The final decision and design
are the responsibility of the project consulting engineer, whose knowledge
of local conditions, including construction costs, regulatory requirements
and the client’s particular needs, become vital to the preparation
of the final designs and specifications.
NOTE: Grinder pumps (GP) referred to here are E/One grinder
pumps, and the calculations shown apply to E/One grinder pumps
only.
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Advantages of Low Pressure Sewer (LPS) Systems
LPS systems have low initial (front end) cost compared to gravity systems,
which have nearly all the total investment allocated in the first stage.
With the LPS system, grinder pump costs are incurred only as construction
progresses. These costs will be deferred for many years in certain types
of development programs.
An LPS system is not subject to infiltration from ground water or from
surface storm water entering through leaking pipe joints and manholes.
With zero infiltration, treatment plants need not be sized to handle the
peak flow rates caused by infiltration. Treatment efficiencies can be
more consistent, and treatment plant operating costs decrease.
An LPS system may become the critical factor in determining whether “marginal”
land can be economically developed. Many attractive sites have been considered
unsuitable for development because of the excessive costs typically associated
with conventional sewer systems — sites with hilly terrain, land
with negligible slope, high water tables, poor percolation characteristics,
rock, seasonal occupancy or low population density.
Many communities are planning to convert from septic tanks to central
sewage collection and treatment systems to minimize health hazards and/or
environmental deterioration. The major reduction in cost and the simplicity
of installation of an LPS system have strong appeal for such community
improvement programs. Small-diameter pipe pressure mains can be laid along
existing roadways with minimum disruption to streets, sidewalks, lawns,
driveways and underground utilities. Surface restoration costs are similarly
minimized. Sewage delivered to the treatment plant (because it contains
no infiltration) is more uniform in “strength,” the volume
is smaller, and peaks are greatly reduced.
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Description and Operation
Grinder pumps of approved design accomplish all pumping and sewage-grinding
processes for small-diameter LPS systems.
The system consists of conventional drain, waste and vent (DWV) piping
within the residence connected to the grinder pump inlet. The grinder
pump may be installed above or below grade, indoors or outdoors. Depending
on flow factors and model used, it may serve one or more residences, or
several families in the case of apartment buildings.
Grinder pumps discharge a finely ground slurry into small–diameter
pressure piping. In a completely pressurized collection system, all the
piping downstream from the grinder pump (including laterals and mains)
will normally be under low pressure (60 psig or less). Pipe sizes will
start at 1 1/4 inches for house connections (compared to 4 or 6 inches
in gravity systems) and will be proportionally smaller than the equivalent
gravity pipeline throughout the system. All pipes are arranged as zone
networks without loops.
Depending on topography, size of the system and planned rate of buildout,
appurtenances may include valve boxes, flushing arrangements, air release
valves at significant high points, check valves and full-ported stops
at the junction of each house connection with the low pressure sewer main.
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Pump Operation
Low pressure sewer systems have become feasible with the availability
of the E/One grinder pump, the reliability of which has been
proven in more than 34 years of service.
The grinder pump station provides adequate holding capacity, reliable
grinding and pressure transport of a fine slurry to an existing gravity
sewer, pump station or directly to a wastewater treatment plant.
In operation, the grinder pump station will handle sewage and many items
that should not, but often do, appear in domestic wastewater. For example,
plastic, wood, rubber and light metal objects can be routinely handled
without jamming the grinder or clogging the pump or piping system. The
grinder pump will discharge this slurry at a maximum rate of 15 gpm or
11 gpm at a pressure of 40 psig. Transporting sewage several thousand
feet to a discharge point at a higher elevation is possible as long as
the sum of the static and friction losses does not exceed design limits
of 138 feet TDH (60 psig).
The grinder pump is actuated when the depth of the sewage in the tank
reaches a predetermined “turn-on” level, and pumping continues
until the “turn off” level is reached. The pump’s running
time is short, power consumption is low, and long pump life is ensured.
The unit is protected against backflow from discharge lines by an integral
check valve. Several grinder pump station models are available to satisfy
various total and peak demand conditions.
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Pump Type
The semi-positive displacement pump in the grinder pump station has a
nearly vertical H-Q curve. This is the best type of pump for successful
parallel operation of many pumps into a system of common low pressure
mains. Since each pump will be located at a different point along common
low pressure mains and at various elevations, each pump should operate
in an efficient and predictable manner, whether one pump or numerous pumps
are operating at a given moment; the pumps in such a system do not have
a single fixed “operating point,” but must operate consistently
over a wide range of heads that are
continually, and often rapidly, changing.
The E/One grinder pump has the capability of operating above
the LPS system design criteria of 60 psig, or 138 feet (Figure 1). Based
on the maximum daily number of pumps operating simultaneously (Table 3)
versus the number of pumps connected to the system at the design pressure
of 138 feet, the capability to operate significantly above the system’s
design pressure is mandatory in order for the system to operate properly
during the approximately bimonthly peaks when the “absolute maximum”
numbers of pumps are operating. This feature also ensures that pumping
will continue under those conditions when higher–than–normal
pressure occurs in the pipeline.
System designs with calculated heads approaching the upper limits of recommended
heads should be reviewed by E/One application specialists. Contact
your local E/One Regional Sales Office or authorized distributor
for a no-cost, computerized review of your design. Occasionally during
“normal” operation, there will be short periods when higher-than-design
pressures will be experienced. These can result from a variety of causes
including solids buildup (obstructions) or air bubbles.
Deposits of solids or air accumulation will be purged from the line since
the pump continues to produce an essentially constant flow, even though
the cross section of the pipeline has temporarily been reduced. Higher
velocities through the reduced cross section will provide the scouring
action needed to correct such conditions as soon as they start to appear.
These higher-than-expected pressure conditions are transitory
occurrences. The only requirement is that no damage be done to the pumping
equipment, pipelines or appurtenances during these occasional short periods.
E/One grinder pumps are driven by motors rated for continuous
operation at 104 F/40 C above ambient temperature. They can operate at
50 percent above rated pressure for at least 5 minutes without excessive
temperature rise. Based on the Albany, New York, demonstration project,
for this type of overload to last even as long as one minute would be
rare.
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Motor Selection
A grinder pump station is an electromechanical system that depends on
electric power for its operating, control and alarm functions. The design
and selection of E/One’s pump, motor, grinder and level–sensing
controls were accomplished by optimizing the wastewater transport function
of the unit within the necessary constraints for unattended, trouble–free
operation in a residential environment.
A single grinder pump core is common to all models of E/One
grinder pumps (models GP 2010, GP 2012, GP 2014, GP 2015 and GP 2016).
This central core contains all of the working and control elements of
the unit and is powered by a 1 hp, 240v (or 120v), 1,725 rpm capacitor
start, thermally protected induction motor. Each of these motor features
was carefully considered in the design of the grinder pump station.
The pump should be considered as a residential appliance. For this reason,
performing the grinding and pumping functions using no more than 1 hp
to permit occasional use at 120v in older homes not wired for 240v is
desirable. In order to achieve the high heads desired and provide constant
flow at varying heads, the 1-hp motor is coupled to a pump of semi-positive
displacement design (Figure 1).
At a rating of 1 hp and 1,725 rpm, the E/One grinder pump develops
more than 8.4 foot-pounds of torque. Motors used to drive centrifugal
pumps are often rated at 2.0 hp at 3,450 rpm and may produce less torque.
When handling residential sewage, grinding torque may be demanded during
any portion of the starting or running cycle.
When the pump stops (controlled by level) in the midst of grinding hard
objects (e.g. tongue depressors, plastic items, etc.), it must, upon restarting,
be able to provide sufficient torque to the grinder to overcome the resistance
of any object remaining from the previous cycle.
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Power Outages
E/One grinder pump stations have adequate excess holding capacity
to provide wastewater storage during most electrical power outages (Figure
2). This excess holding capacity is shown on curve A. Data from the Federal
Power Commission on national electrical power outages is plotted as a
cumulative distribution function (curve B). Note that only volume above
the normal “turn-on” level was counted as available storage.
The average flow of 1.54 gallons/hour/person is based on the actual measured
flow over a one-year period at the Albany Demonstration Project (4).
The local electrical power utility should be contacted to obtain a history
on the power interruptions of the feeder(s) scheduled to serve the low
pressure sewer site. From this data, curve B should be replotted to reflect
local conditions. In those rare local areas where the frequency and/or
the duration of outages exceed 7.5 hours, the use of Model GP 2012, with
its greater holding capacity than that of the GP 2010, could be considered.
When power has been restored after a power outage, it is likely that nearly
all the pumps in the system will try to operate simultaneously. Under
these conditions, the dynamic head loss component of the total head will
rise significantly. A number of pumps in the system would see a total
back pressure high enough to cause the thermal overload protectors to
automatically trip in a few minutes. Operation under conditions that could
cause damage to the pumps or the system would be avoided. While these
pumps are offline, other pumps in the system would be able to empty their
tanks. After one to two minutes, the group that tripped off on thermal
overload would cool and restart. The system back pressure would have been
reduced and the group would be able to pump down normally. This process
repeats itself automatically under the influence of each unit’s
own thermal protector, reliably restoring the system to normal operation.
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Power Consumption
Monthly power consumption of a residential grinder pump station is substantially
less than that of other major appliances. At 250 gpd per residence, power
cost of $0.11 per kwhr and a 1 hp, 75 percent efficient motor pumping
at 15 gpm, the cost per month may be calculated as:
Cost = (1*746*0.11*250*30)/(0.75*1000*15*60) = $0.91 per month
To this is added the cost of running a 12 watt condensation heater:
Cost = (30*24*0.11*12)/(1000) = $0.95 per month
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Low Pressure Sewer (LPS) System Design
Once the initial analysis of a project has confirmed the feasibility of
using the low-pressure approach, the completion of a preliminary system
design is straightforward. This is primarily a result of two characteristics
of E/One’s semi-positive displacement pump: near-constant flow over
the entire range of operating pressures and the ability of the pump to
handle transient overpressures.
The balance of this section outlines a systematic approach to LPS system
design, leading from pump model and pipe selection to a detailed zone
and system analysis.
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Information Required
The information which should be assembled prior to initiation of the low
pressure sewer system design includes:
• Topography Map
• Soil Conditions
• Climatic conditions (frost depth, low temperature and duration)
• Water Table
• Applicable Codes
• Discharge Location
• Type of Development
• Lot Layout (with structures shown if available)
• Total Number of Lots
• Dwelling Type(s)
• Use and Flow Factors (occupancy-seasonal or year-round, appliances,
water supply sources, etc.)
• Area Development Sequence and Timetable
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Grinder Pump Selection
Model |
Recommended Flow (gpd) |
Adequate for Managing … |
| GP 2010 | Up to 700 |
Flow from one average single-family home, and up to two average, single-family homes where codes allow and with consent of the factory. |
| GP 2012 | Up to 1500 |
Flow from up to two average single-family homes, and up to six average, single-family homes where codes allow and with consent of the factory. |
| GP 2014 | Up to 3000 |
Flow from up to four average single-family homes, and up to 12 average, single-family homes with consent of the factory. |
| GP 2015 | Up to 5000 |
Flow from up to six average single-family homes, and up to 20 average, single-family homes with consent of the factory. |
| GP 2016 | Up to 6000 |
Flow from up to nine average single-family homes, and up to 24 average, single-family homes with consent of the factory. |
Considerations include:
• Wet well and discharge piping must be protected from freezing
• Model and basin size must be appropriate for incoming flows, including
peak flows
• Appropriate alarm device must be used
• Suitable location
Daily flows above those recommended may exceed the tank’s peak flow
holding capacity and/or shorten the interval between pump overhauls. The
company should be consulted if higher inflows are expected.
The final selection will have to be determined by the engineer on the
basis of actual measurements or best estimates of the expected sewage
flow.
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Grinder Pump Placement
The most economical location for installation of the grinder pump station
is in the basement of the building it will serve. However, due consideration
must be given when choosing an indoor location. If there is a risk of
damage to items located in the basement level, other provisions should
be made during basement installation or an outdoor unit should be considered.
Considerations such as ownership of the pumps by a municipality or private
organization and/or the need for outdoor accessibility frequently dictate
outdoor, in-ground installations. For outdoor installations, all GP models
are available with high density polyethylene (HDPE) integral accessways
ranging in height up to 10 feet. By keeping the unit as close as possible
to the building, the lengths of gravity sewer and wiring will be minimized,
keeping installation costs lower while reducing the chances of infiltration
in the gravity flow section.
AC power from the building being served should be used for the grinder
pump. Separate power sources add to installation and O&M costs, decrease
overall reliability and frequently represent an aesthetic issue.
When two dwellings are to be served by a single unit, the station is usually
placed in a position requiring the shortest gravity drains from each home.
With multi-family buildings, more than one grinder pump may be required.
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Pipe Selection
The final determination of the type of pipe to be used is the responsibility
of the consulting engineer. In addition, the requirements of local codes,
soil, terrain, water and weather conditions that prevail will guide this
decision.
Although pipe fabricated from any approved material may be used, most
LPS systems have been built with PVC and HDPE pipe. Continuous coils of
small-diameter, HDPE pipe can be installed with automatic trenching machines
and horizontal drilling machines to sewer areas at lower cost.
Table 1 compares the water capacity of two types of PVC pipe commonly
used: SDR-21 and Sch 40, and one type of HDPE, SDR-11. All three have
adequate pressure ratings for low pressure sewer service.
Although both types of PVC pipes are suitable, the three parameters compared
in Table 2 illustrate why SDR-21 is suggested as a good compromise between
capacity, strength, friction loss characteristics and cost.
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System Layout
A preliminary sketch of the entire pressure sewer system should be prepared
(Figure 3). Pump models should be selected and their location (elevation)
should be noted. The location and direction of flow of each lateral, zone
and main, and the point of discharge should be shown.
The system should be designed to give the shortest runs and the fewest
abrupt changes in direction. “Loops” in the system must be
avoided as they lead to unpredictable and uneven distribution of flow.
Although not shown in Figure 3, the elevation of the shutoff valve of
the lowest-lying pump in each zone should be recorded and used in the
final determination of static head loss. Since E/One grinder
pumps are semi-positive displacement and relatively insensitive to changes
in head, precisely surveyed profiles are unnecessary.
Air/vacuum valves, air release valves and combination air valves serve
to prevent the concentration of air at high points within a system. This
is accomplished by exhausting large quantities of air as the system is
filled and also by releasing pockets of air as they accumulate while the
system is in operation and under pressure. Air/vacuum valves and combination
air valves also serve to prevent a potentially destructive vacuum from
forming.
Air/vacuum valves should be installed at all system high points and significant
changes in grade. Combination air valves should be installed at those
high points where air pockets can form. Air release valves should be installed
at intervals of 2,000 to 2,500 feet on all long horizontal runs that lack
a clearly defined high point.
Air relief valves should be installed at the beginning of each downward
leg in the system that exhibits a 30-foot or more drop. Trapped pockets
of air in the system not only add static head, but also increase friction
losses by reducing the cross sectional area available for flow. Air will
accumulate in downhill runs preceded by an uphill run.
Long ascending or descending lines require air and vacuum or dual-function
valves placed at approximately 2000-foot intervals. Long horizontal runs
require dual function valves placed at approximately 2000-foot intervals.
Pressure air release valves allow air and/or gas to continuously and automatically
released from a pressurized liquid system. If air or gas pockets collect
at the high points in a pumped system, then those pressurized air pockets
can begin to displace usable pipe cross section. As the cross section
of the pipe artificially decreases, the pump sees this situation as increased
resistance to its ability to force the liquid through the pipe.
Air relief valves at high points may be necessary, depending on total
system head, flow velocity and the particular profile. The engineer should
consult E/One in cases where trapped air is considered a potential
problem.
Cleanout and flushing stations should be incorporated into the pipe layout.
In general, cleanouts should be installed at the terminal end of each
main, every 1,000 to 1,500 feet on straight runs of pipe, and whenever
two or more mains come together and feed into another main.
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Zone Designations
The LPS system illustrated in Figure 3 contains 72 pumps and is divided
into 14 individually numbered zones. Division into zones facilitates final
selection of pipe sizes, which are appropriate in relation to the requirements
that flow velocity in the system is adequate and that both static and
dynamic head losses are within design criteria.
Assignment of individual zones follows from the relationship between the
accumulating total number of pumps in a system to the predicted number
that will periodically operate simultaneously (Table 3).
Table 4 was initially developed after careful analysis of more than 58,000
pump events in a 307-day period during the Albany project (4). It was
extended for larger systems by application of probability theory. The
validity of this table has since been confirmed by actual operating experience
with thousands of large and small LPS systems during a 34-year period.
Using Figure 3, the actual exercise of assigning zones is largely mechanical.
The single pump farthest from the discharge point in any main or lateral
constitutes a zone. This and downstream pumps along the main are accumulated
until their aggregate number is sufficient to increase the number of pumps
in simultaneous operations by one, i.e., until the predicted maximum flow
increases by 11 gpm.
Figure 3 shows that zones 1, 2 and 3 end when the number of pumps connected
total 3, 6 and 9, and the number of pumps in daily simultaneous operation
are 2, 3 and 4, respectively.
Any place where two or more sections of main join, or where the outfall
is reached, also determines the end of a zone. This design rule takes
precedence over the procedure stated above, as seen in zones 3, 4, 6,
8, 9, 11, 12, 13 and 14.
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Completion of Pipe Schedule and Zone Analysis
The data recorded on the System Flow Diagram (Figure 3) is then transferred
to Table 4.
Table 4
Column Number |
Designation |
1 |
Zone Number |
2 |
Connects to Zone |
3 |
Number of Pumps in Zone |
4 |
Accumulated Pumps in Zone |
11 |
Length of Main this Zone (ft) |
Column
4 is completed by referring to Table 3, where the maximum number of pumps
in simultaneous operation is given as a function of the number of pumps
upstream from the end of the particular zone. The output of each zone
will vary slightly with head requirements, but under typical conditions,
the flow is approximately 11 gpm. Calculate the maximum anticipated flow
for each zone by multiplying the number of simultaneous operations in
Column 7 by 11 gpm and record the results in Column 8.
To complete columns 9, 10, 12 and 13, refer to Flow Velocity and Friction
Head Loss table for the type of pipe selected — in this case, Table
5 for SDR-21. It will be seen that the engineer will frequently be presented
with more than one option when selecting pipe size.
Sometimes a compromise in pipe size will be required to meet present needs
as well as planned future development. As a general rule, pipe sizes should
be selected to minimize friction losses while keeping velocity near or
above 2 feet per second.
For example, Zone 1 has a maximum of two pumps running (Column 7). Table
5 offers a choice of 1.25-inch, 1.5-inch or 2-inch pipe. 1.5-inch pipe
is selected since flow velocity equals 3.04 ft/sec and friction loss equals
2.15 ft/100 ft. Since the zone is 205 feet in length (Column 11), the
total friction loss (Column 13) is:
HF = (2.15 ft/100 ft)(205 ft) = 4.41 ft
For Zone 14, with 72 upstream pumps, it is seen that a maximum of seven pumps can be running simultaneously. Table 5 provides options of:
3-inch pipe: V = 3.14 ft/sec; HF = 1.12 ft/100 ft
or
4-inch pipe: V = 1.90 ft/sec; HF = 0.33 ft/100 ft
The smaller-diameter 3-inch pipe is selected because of the increased velocities, especially with the TDH below 138 feet. A choice of 3-inch pipe would lead to a friction loss in this zone of:
HF = (1.12 ft/100 ft) (2200 ft) = 24.75 ft
Accumulated friction loss (Column 14) for each zone is next determined by adding the friction loss for each zone from the system outfall (Zone 14) to the zone in question. Thus, from Figure 3 it is seen that the accumulated friction loss for Zone 1 is:
Zone Number |
Friction Loss (ft) |
14 |
24.75 |
12 |
2.70 |
9 |
5.85 |
6 |
8.46 |
5 |
4.83 |
3 |
16.56 |
2 |
5.86 |
1 |
4.41 |
73.41 ft = Accumulated Friction loss, Zone 1
The same summation is completed for each zone.
To complete the hydraulic analysis, refer to the drawing contours and
record in Column 15 the maximum line elevation between the point of discharge
and the zone under consideration. In Column 16, record the elevation of
the lowest pump in the zone. Subtract the values in Column 16 from those
in Column 15 and record only positive elevation differentials in Column
17. Add the values in Column 14 to those in Column 17 and record the total
in Column 18 to show the maximum combination of friction and static head
a pump will experience at any given point in the system.
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Review
The accumulated data in Table 4 should finally be reviewed for conformity
with the criteria of flow velocity greater than or equal to 2.0 ft/sec
and total design head less than or equal to 138 feet. If the system pressure
exceeds 92 feet, the number of cores operating will remain the same and
the flow from each pump will be reduced from 11 gpm to 9 gpm.
Data should be reviewed to determine whether system improvements could
result from construction modifications. As an example, deeper burial of
pipe in one or two critical high-elevation zones might bring the entire
system into compliance with design criteria. E/One should be
consulted in marginal cases and/or concerning:
1. Odor control issues
2. Frost protection issues
3. Excessive static head conditions
4. Excessive total dynamic head conditions
5. Unusual applications
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Bibliography
1. Hicks, T.G. and Edwards, T.W., "Pump Application Engineering,"
McGraw Hill, NY, 1971.
2. Stepanoff, A.J., "Centrifugal and Axial Flow Pumps," John
Wiley and Sons, NY, 1948.
3. Tucker, L.S., "Hydraulics of a Pressurized Sewerage System and
Use of Centrifugal Pumps," TM-6, American Society of Civil Engineers,
1967.
4. Carcich, I., Hetling, L.J. and Farrell, R.P., "A Pressure Sewer
System Demonstration," EPA-R2-72-091, Office of Research and Monitoring,
US Environmental Protection Agency, Washington, DC, November 1972.
5. "Handbook of PVC Pipe — Design and Construction," Uni-Bell
PVC Pipe Association, Dallas, TX, Second Edition, 1982.
6. Waller, D.H., "Peak Flow of Sewage from Individual Homes,"
TM-9, American Society of Civil Engineers, January 1968.
7. Farrell, R.P., "Long Term Observation of Wastewater Observation
Stations," TM-2, American Society of Civil Engineers, April 1968.
8. Tucker, L.S., "Sewage Flow Variations in Individual Homes,"
TM-2, American Society of Civil Engineers, February 1967.
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Manufacturer Evaluation Checklist
Service and Maintenance Checklist
• Local fast-response service and maintenance organization has been
designated
• Manufacturers of all equipment specified for the system have supplied
all installation details
• Warranties for all equipment specified for the system have been
evaluated
• Fast replacement parts availability for all equipment in the system
has been assured by each equipment manufacturer
• User instructions have been supplied to homeowners
The Grinder Pump
• Is designated for the specific purpose of grinding and pumping
domestic wastewater
• Is suitable for parallel operation in a system of many pumps connected
to a common discharge line
• Has a history of reliable operation
• Is compatible with existing power sources and provides economical
operation
• Is simple to service and troubleshoot, easily accessible for removal
of grinder pump core; designed with simple wiring and controls; easily
disassembled and reassembled
• Has a warranty covering parts and labor for a reasonable length
of time
• Is supported by a thoroughly detailed installation manual, service
manual, and facilities for service training
Certifications
• Canadian Standards Association
• Underwriters Laboratories, Inc.
• National Sanitation Foundation
Required features
• Non-clogging pump
• Non-jamming grinder
• Anti-siphon valve integral with grinder pump
• All valves of non-clogging design: integral check valve, anti-siphon
valve, and redundant check valve
• High level warning alarm
Motor
• Low RPM - 1725
• Overload protection, built-in, automatic reset
• High torque, low starting current
Tank
• Self-scouring
• Completely sealed
• Non-corroding material
Level Sensing Control
• Non-fouling type
• No moving parts in contact with sewage
Motor Controls
• Completely protected
• Simple to service or replace
• UL-listed alarm panel