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E/One Grinder Pump Frequently Asked Questions

Q: Is this a replacement for septic or onsite treatment?
A: No, this is a collection and transportation device; it will not take the place of treatment. The sewage needs to be pumped to a sewer line or some form of treatment.

Q: What is the duration of operation per day?
A: Typical operation is between 10 and 20 minutes per day for typical residential houses.

Q: What is the flow rate of the pump?
A: The pumps operate between 8 and 15 gallons per minute depending on the pumping head.

Q: What is the size of the lines from the grinder pumps to the street network?
A: The low pressure lateral service line is typically 1 ¼ inches in diameter.

Q: Where can I buy an E/One grinder pump or replacement parts?
A: E/One sells its grinder pumps through a network of distributors. Use our Distributor Locator to find the distributor in your area.

Q: What are the requirements for a generator?
A: E/One recommends a good quality, 6500-watt generator for starting the pump.

Q: What is the average yearly electrical cost to operate a unit servicing the typical single typical home?
A: A typical single family home will use 250 gallons of water per day. The E/One pump for this home will consume about 200 KWh of electricity per year. Check your utility bill for the cost per kilowatt hour in your area. For example, if you pay 11 cents per kilowatt hour: $.011 KWh x 200 KWh = $22.00 per year cost of electricity to operate the E/One pump.

Q: How noisy is the pump?
A: With an outdoor unit buried in the ground, you will not hear it at all if you’re 10 or 15 feet away. If you’re standing on top of it, it sounds like your washing machine when it’s running — just a hum.